Proxalo Physical automation platform

Automated access points for recurring everyday services.

One unstaffed access point in the building. Several services on the same hardware: garment care, shipping and returns, alterations, and more.

A Proxalo access point: one Drop-Off unit beside two Pick-Up units against a lobby wall

Built for multiple services Garment care live in test No on-site staff Available 24/7

01 One access point

One access point. Multiple everyday services.

Two purpose-built units, one system. The Drop-Off runs the access point; Pick-Up units add retrieval capacity beside it.

The Proxalo Drop-Off unit installed against a lobby wall
Drop-Off · the control unit

The unit that runs the access point

Everything that makes the access point intelligent sits in this one unit.

  • Industrial PC
  • Control board
  • Wi-Fi / 4G / 5G
  • 21.5″ touchscreen
  • QR scanner
  • Label printer

It prints a QR label that ties the chosen service to the bag going into the basket — so orders identify themselves, ten a day or ten thousand.

A Proxalo Pick-Up unit, ten compartments behind five door columns
Pick-Up · additional retrieval capacity

Where completed orders wait

Storage only. No screen, no controller — it takes its orders from the Drop-Off.

  • 10 compartments
  • Electric lock per door
  • Infrared occupancy
  • Hanging rods

One scan opens the right door.

Additional pickup capacity can be added without duplicating the full customer interface.

Garment

Full-height bays for hanging items.

Parcels

Shorter compartments for boxes and returns.

Mixed

Both in one unit, for sites running several services.

Compartment layout is configured per site, and can be changed as services are added.

02 Services

Built for more than one errand.

One installation. Further services run on the same access point and the same app.

Garments in a protective bag, parcels and a mailer, leather shoes and a handbag with a tailoring kit, and an open box holding a folded knit
01

Garment care

Dry cleaning, laundry, pressing, and larger items.

Live in test
02

Shipping & returns

Outbound parcels and online returns. Compare carriers, print the label at the unit.

Planned
03

Alterations & specialty care

Hemming, repairs, shoe, sneaker and handbag care.

Planned
04

Fashion

Collect, try at home, exchange or return.

Planned

Service availability varies by location and is confirmed per site at launch.

03 How it works

The same four steps, whichever service it is.

One access point, one app. Adding a service does not change the routine.

Step 01

Order in the app

Choose the service. The price is shown before you leave.

Step 02

Drop at the unit

The QR label prints on the spot. One scan opens the door.

Step 03

Processed on the route

Collected on a scheduled route, handled by our service partner, returned to a Pick-Up compartment.

Step 04

Collect anytime

Notified when ready. One scan opens the right compartment, 24/7.

How each service runs through the same four steps
Step 01
Step 02
Step 03
Step 04

Garment care

Live in test

Order in the app

Item by item or by the bag. The price is shown before you leave.

Drop at the unit

The QR label prints on the spot. One scan opens the door.

We clean and press

Collected on a scheduled route by our cleaning partner.

Collect anytime

Notified when ready. One scan to collect, 24/7.

Shipping & returns

Next on the same unit

Compare carriers in the app

Rates from several carriers side by side — choose on price or speed. Or bring a pre-paid return from any store.

The label prints here

It prints at the Drop-Off. Stick it on the parcel and put it in. No printer at home.

We hand it to the carrier

Our team collects it on the route and passes it over.

Carrier tracking takes over

Follow our steps in the app until the carrier's own tracking picks it up.

Fashion

Planned · delivery first

Order in the app

Shop, and send it to your access point instead of your door.

It arrives at Pick-Up

Brought in on the same route, into a Pick-Up compartment.

Collect and try it

One scan to collect, then a short trial window at home.

Back into Drop-Off

Only if you exchange or send it back. Same unit, same scan.

No on-site staff · No scheduled pickup windows · No handoff to a person

04 Engineering

Built from the ground up. Designed from the inside out.

We studied proven unattended-service systems, then engineered our own cabinet, electronics, locking and sensing. Every view comes from the production CAD.

Drop-Off unit

Exploded view · seven systems · from the assembly drawing
Drop-Off cabinet Front panel Antenna Industrial communication module Status light bar Electronic lock Fan 21.5″ touchscreen display Barcode / QR scanner UV-C sterilization & ventilation system Ultrasonic load sensor Ultrasonic and UV lamp installation board Upper hopper door Lower basket access door Basket Accessible audio-navigation keypad Label printer outlet Industrial computing module (IPC) Label printer
  • Connectivity

    Antenna and an industrial communication module — Wi-Fi, 4G / 5G and Bluetooth — so every unit stays online without building IT.

    01 · 02
  • Computing

    An industrial computing module runs the access point locally and syncs with the cloud.

    16
  • Sensing

    An internal ultrasonic load sensor monitors the basket; infrared occupancy sensors in every Pick-Up compartment know whether a door holds an order.

    09 · 10 · Pick-Up
  • Identification

    21.5″ touchscreen, barcode / QR scanner and an on-board label printer tie each bag to its order. An audio-navigation keypad keeps it accessible.

    06 · 07 · 14 · 15 · 17
  • Secure access

    Electronically locked hopper door for customers, a separate basket door for operators, and a status light bar that shows the unit's state at a glance.

    03 · 04 · 11 · 12
  • Environmental control

    UV-C sterilization with active ventilation inside the cabinet.

    05 · 08
  • Smart retrieval

    Pick-Up units add ten electronically locked compartments each, with infrared occupancy sensing and hanging rods for garments.

    Pick-Up
Numbers refer to the parts in the drawing Full parts list and live 3D

05 Pilot program

Bring Proxalo to your building.

Ten feet of wall and one standard outlet. We provide, install and run the access point; the property shares in every order.

Request a pilotHow the partnership works

ResidentialOfficeHotelAthletic club